7e778's Privacy Policy — Your Data, Our Responsibility

1. Introduction

7e778 (referred to herein as "we" or "the platform") takes your privacy seriously. This Privacy Policy explains what information we collect when you use our website, mobile app, or any of our services, why we collect it, and how we keep it secure.

This Privacy Policy has been prepared in accordance with international data protection laws and regulations. We believe every member should have full control over their own data, which is why we handle all information with complete transparency and integrity.

By creating an account or using 7e778, you confirm that you have read and agreed to this Privacy Policy. If you have any questions, please contact our support team.

2. What Information We Collect

7e778 collects only the information needed to deliver the best possible service and meet our legal obligations.

Personal Identification Information

• Full name, date of birth, and gender
• National ID or passport number (for KYC verification)
• Current address and country
• Email address and mobile number

Financial information

• Bank account or mobile banking number (Mobile Banking, Nagad, Rocket)
• Transaction history — records of deposits and withdrawals
• Payment method type

Technical Information

• IP address, device type, and operating system
• Browser type and version
• Session duration and login history
• Gaming activity and betting history

3. How Information Is Collected

7e778 collects information through several methods, each fully transparent and lawful:

Directly from you

• Information provided at registration
• Documents uploaded for KYC verification
• Information from conversations with the support team
• Information related to participation in promotional offers or surveys

Automatically

• Via cookies and tracking technologies during use of the website or app
• Login sessions and device fingerprinting
• From the payment gateway during transaction processing

4. How Information Is Used

Collected data is used solely for specific, legitimate purposes. 7e778 never uses your information unnecessarily.

Primary Use

• Account management: Account creation, login verification, and profile updates.
• Transaction Processing: Deposits and withdrawals are processed securely.
• Identity Verification: KYC and age verification process.
• Service Delivery: Game management, bonus processing, and promotion handling.

Secondary Use

• Security: To detect and prevent fraud, money laundering, and illegal activity.
• Service Improvement: Analytics to improve the platform experience.
• Legal obligations: Meeting regulatory requirements.
• Contact: Sending important updates and promotional messages (subject to your consent).

5. Data Sharing Policy

7e778 shares your information with third parties only in limited, specific circumstances. Below is a clear breakdown of when and how your data may be shared:

• Payment Provider: Sharing necessary information with Mobile Banking, Nagad, Rocket, or other accepted payment providers to complete transactions.
• KYC services: With approved third-party verification agencies for identity verification.
• Law enforcement agencies: With relevant authorities when required by court order or legal obligation.
• Gaming Regulator: To meet licensing requirements.

6. Data Security Measures

7e778 uses industry-leading technology and practices to protect your data. Our security infrastructure meets international standards.

Technical Safeguards

• 256-bit SSL/TLS encryption — on all data transfers
• AES-256 encryption — for stored sensitive data
• Two-Factor Authentication (2FA) — for login security
• Firewall and DDoS protection measures
• Regular security audits and penetration testing

Organizational Safeguards

• Only authorized personnel can access sensitive information
• All staff are bound by confidentiality agreements
• In the event of a data breach, affected members will be notified within 72 hours.

7. Cookies Policy

7e778's website and app use cookies and similar tracking technologies. Cookies are small text files stored in your browser that help enhance your experience.

Cookie type

• Essential cookies: Required to maintain login sessions and core platform functionality. Disabling these cookies will prevent the platform from working correctly.
• Performance Cookies: To analyze how the platform is being used. This data is anonymous and aggregated.
• Functionality Cookies: To remember language preferences, theme, and other personalized settings.
• Security Cookies: To prevent fraud and unauthorized access.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

8. Your Rights

Every registered member of 7e778 has the following rights over their personal data. To exercise any of these rights, please contact our support team:

• Right to Access: You can find out exactly what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that your data not be used for a specific purpose.
• Data Portability: You may request a copy of your data in a structured, portable format.
• Right to object: You can opt out of marketing communications at any time.

9. Data Retention Period

7e778 does not retain your information longer than necessary. However, certain data must be kept for a specified period to meet legal and regulatory requirements.

Once the designated retention period ends, your data is securely deleted or anonymized so that you can no longer be identified.

10. Information on Minors

7e778 strictly prohibits registration and use by anyone under 18 years of age. We do not knowingly collect personal information from minors.

• Age is verified at the time of registration.
• Identity verification may be requested in suspicious cases.
• If a user is identified as a minor, their account will be immediately suspended and their data deleted.

11. Contact & Complaints

For any questions, requests, or complaints regarding our Privacy Policy, please contact our Data Protection team:

• Email: [email protected]
• Live Chat: Log in to the platform and chat with us directly
• Response Time: Typically within 24–72 hours

We take every privacy concern seriously and are committed to resolving them with the utmost professionalism.